| easyJet : No priority boarding | |||
 |
Posted by: Ian C Date posted: 26th Feb 2010 Date it happened: 13th Feb 2010 |
 |
My complaint is about: easyJet My thoughts about the situation: Very Bad - I'm Annoyed Reason for posting: I want a refund |
|
ComplaintCommunity™ Rating:
Member since: 25th Feb 2010
|
|||
|
we paid for return priority boarding on Easyjet flight 6453 Newcastle to Murcia 13.02.10 and flight 6454 Murci to Newcastle 20.02.10. On both flights priority boarding was not carried out or offered. Each flight was delayed by about on and a half hours and immediately the gate number was announced passengers were simply ushered through the final exit gate onto the plane. The reason for booking priority boarding is because my wife has acute arthritis and is only able to walk very slowly. This is the second Easyjet flight where this has happened and on the first occasion our complaint to Easyjet went unanswered. |
|||
|
What do you think about this complaint?
Please rate
|
|||
4
|
|||||||
This happened to me too, I want to complain
Post a comment
Watch this complaint
Report this complaintView message trail
| Date | From | Message |
| Comments | |||
|
Posted by: CompComm - Admin(1) Date posted: 26th Feb 2010 Member since: 25th Feb 2010 |
||
|
|
|||
|
Welcome to ComplaintCommunity! We hope you find our service of use. Did you know that you can join with other similarly affected customers here on ComplaintCommunity™? Our GroupComplaint™ service is unique to ComplaintCommunity™ • Only here can you benefit from the power of being part of ComplaintCommunity™ • No other website offers the facility for a large group of people to manage their common complaint in a uniform manner to get the outcome you want • Research shows that such group action is seen to be at least 40 times more successful than acting on your own - The more the better! • Its simple to use and you always retain control over how you manage your own complaint • And It\\\'s Still Free To Use! Please contact us at help@complaintcommunity.com to use GroupComplaint™. Progress Updates You may be interested in the facility to post comments on your complaint as it progresses. You can use this to post comments on your own complaints, and/ or post comments on other people’s complaints – use the “post a comment” button to do this. Other affected customers? If you know of any other consumers who have been affected in the same way and who may benefit from using ComplaintCommunity™ , please feel free to let them know about your complaint - you can use the Recommend us! option on the main menu (left hand side) to do so. Please let us know (by reply) if you have any questions or require any specific help – you can Contact us at help@complaintcommunity.com ComplaintCommunity™ welcomes the opportunity to support you going forwards. Proud Sponsors of National Complaints Day on Friday 13th August 2010 www.nationalcomplaintsday.com |
|||
|
How useful is this comment?
Please rate
|
|||
|
Posted by: easyJetCare Date posted: 3rd Mar 2010 Member since: 25th Feb 2010 |
||
|
|
|||
|
Hello, I am sorry to hear about your negative experience at both Newcastle and Murcia airport regarding our speedy boarding service and I would like to apologise for the inconvenience this may have cause you. Could you please provide me with your booking reference number and I will investigate your case further. Kind regards, James. |
|||
|
How useful is this comment?
Please rate
|
|||
|
Posted by: CompComm - Admin(1) Date posted: 15th Mar 2010 Member since: 25th Feb 2010 |
||
|
|
|||
|
Thank you for your support James. We suggest that any personal details are always exchanged via the private messaging service provided for free with your account. Please let us know (by reply) if you have any questions or require any specific help – you can Contact us at help@complaintcommunity.com ComplaintCommunity™ welcomes the opportunity to support you going forwards. Proud Sponsors of National Complaints Day on Friday 13th August 2010 www.nationalcomplaintsday.com Follow us on Twitter http://twitter.com/COMPCOMM |
|||
|
How useful is this comment?
Please rate
|
|||