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Privacy and Security

The web site is operated by CompComm Ltd ("CompComm"). CompComm will control the information which you provide on registration and subsequently during any visit to this website at www.complaintcommunity.com/.co.uk ("the Website").

If you have any questions about the collection or use of your information through the site, you should contact CompComm by email to feedback@complaintcommunity.com and we will deal with your query as promptly as is reasonably practicable.

CompComm may use your information for the following purposes:
- to provide you with information about updates and changes to this site;
- to help improve the content of the Website and the service CompComm offers to users of the Website ("Users");
- to provide Users with information regarding updates or additional services available through the Website;
- to carry out our own demographic research analysis. For this purpose we may combine your information in aggregate form with information about other Users; and for internal audit purposes.

CompComm may disclose your information:
- to protect the rights, property, or personal safety of CompComm, other Users and the public;
- to any company or other entity acquiring all or part of the business of CompComm but on strict condition that your information will - continue to be used only in accordance with the terms of this Privacy Policy;
- to enforce the Website Terms and Conditions; and when required to do so by law.

CompComm may disclose and/or provide your information to third parties for marketing and promotional purposes and research and analysis in an aggregated (ie anonymous) form only, with information about other Users.

CompComm will not sell, rent or transfer your information except in an aggregated form to any third party without your express prevailing permission.

'Cookies' are small data files sent by a web server to a web browser in order to enable the server to collect information back from the browser. CompComm uses 'cookies' to track Users' sessions at the Website to identify returning Users and to enable CompComm to customise the home page of the site according to Users' previous browsing habits at the site. You can delete cookies from your hard drive at any time. You may also be able to set your browser to disable 'cookies'. However, you should be aware that, if you disable 'cookies', this may limit your ability to enjoy the full functionality of the Website.

We may log and use your Internet Protocol address. We may use this information in conjunction with your personally identifiable information in order to improve our profile of you so that we can provide you with a better and more personal service.

If you would like us to remove your information from our database or if you no longer wish to receive information about our products and services, you may notify us by email to unsubscribe@complaintcommunity.com.

By using the Website, you signify your consent to the collection and use of your personal data ie. your information in the manner and for the purposes described in this Privacy Policy. For our part, we will abide by the terms of this Policy. If we decide to change this Privacy Policy, you can decide whether or not you wish to continue to provide the same or additional data to us on the revised terms; if so, your original data will be held by us under the Privacy Policy applicable at the time when the data was received by us, unless that data is subsequently refreshed or replaced by you (in which case we shall hold the data on the terms of the Privacy Policy applicable at the time of receipt of the refreshed, repeated or replaced data).